Shipping policy

At Saint Moritz & Co, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on your location:

United Kingdom & Europe: 2–7 business days
United States & Canada: 7–12 business days
Australia & New Zealand: 7–12 business days
Rest of the world: 8–15 business days

Please note that delivery times are estimates and may vary due to external factors such as customs delays or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.

Delays

While we strive to deliver on time, Saint Moritz Co. is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages

Saint Moritz Co. is not liable for lost or stolen packages confirmed as delivered by the carrier. If you experience issues, please contact the shipping provider directly.